- What does Carvexia cost for a garage?
- The “Workshop” module costs CHF 39 or 39 € a month, the “Workshop operations” module for jobs, customers and vehicle files CHF 89 or 89 € a month. Both can be cancelled monthly and require a Dealer plan. There is no commission on jobs that come through Carvexia: payment is between you and your customer.
- How do I hear about new booking requests?
- Every request appears in the dashboard under “Appointments”, together with the number of unanswered requests and the longest waiting time. An email also goes to the address in your business profile — without one, the dashboard is the only place.
- Can I set and change my own prices?
- Yes. You add every service yourself and choose the price type: fixed price, starting price, hourly rate or “on request”. Changes apply immediately on your profile and in the booking request, and you can add new services at any time.
- Is a booking request already a firm appointment?
- No. The customer sends a non-binding request with a preferred date. The appointment only becomes firm when you confirm it. If you propose another date, the customer gets it by email; if your business profile has an email address, their reply lands there.
- What does the customer see if I decline?
- They get an email with your decision and, if you give one, your reason word for word. The reason is optional, but it helps the customer ask elsewhere for the right thing.
- Can I stop taking requests for a while?
- Yes. In your business profile you switch off “Taking appointments”. Your profile and prices stay visible, but new booking requests are not possible until you switch it back on.
- Do I need my own website?
- No. Your profile on Carvexia has a fixed address that you can share. If you have a website, the profile links to it.