Evidence
What the evidence shows — and what it does not
Anyone buying a car from another country often sees it late. Carvexia has three tools with which a seller can show more than photos and text. None of them means Carvexia has inspected the car, the papers or the seller. Each shows something specific — here is exactly what.
Seller's statements
On the vehicle page: “Seller's statements”
Fixed questions with fixed answers that the seller fills in: number of keys, timing belt, last service with a receipt, COC paper, registration document with the seller, open leasing, hail or water damage, warning lights, export possible, known defects and a few more.
How it works
- You tick the questions in the enquiry form; the seller receives a link to answer them that is valid for 14 days. They can also answer on the listing of their own accord.
- The answers are codes (yes, no, a number, a month). That is why they read the same in every language of the site — without a translation that could shift anything. Only the free text on known defects stays in the original.
What it shows
- What the seller stated on exactly this question, and on which day.
- A written statement you can refer to and carry over into the purchase contract.
What it does not show
- That the statement is true. Carvexia does not inspect it; it remains a statement by the seller.
- What the seller has not answered. An open question is open, not “no”.
Who sees what: The answers appear publicly on the listing. Who asked does not.
Live proof with a random code
On the vehicle page: “Live proof provided on …”
Three current photos taken with a phone: the VIN with a note showing a six-digit random code, the odometer with the ignition on, and the front with the same note. The code is created only when the proof starts — older photos cannot show it.
How it works
- A signed-in prospective buyer requests it, or the seller starts it themselves on their vehicle page. The link for the photos is valid for 48 hours and only once.
- Photos can only be taken with the camera on the page, without the gallery. Location and other metadata are removed.
- An external AI service reads the code, VIN and mileage. The comparison then happens in Carvexia's own code — the model sees neither the code nor the listing's VIN. Anything it cannot read clearly is marked “not legible”.
- “Live proof provided on …” appears publicly only if the code and VIN were read automatically as matching — for at most 30 days and only while the VIN and mileage in the listing stay unchanged. If there is no proof, nothing appears; that is no mark against the seller.
What it shows
- That on this day someone photographed a car whose VIN was read automatically as the one in the listing — together with a code that did not exist before.
- Roughly what mileage the odometer showed on that day (visible to whoever requested it).
What it does not show
- That the person taking the photos owns the car or may sell it.
- That the car is free of leasing or liens, not stolen, accident-free or roadworthy.
- That the mileage is genuine — an odometer can be tampered with.
- That the car is still there today or at handover.
- That the automatic reading is free of errors; look at the photos yourself.
Who sees what: The photos are seen by whoever requested the proof and by Carvexia's administrators, for example when something is reported. If the seller started it, they are not public. Only the date is public. Everything is deleted after 30 days.
Photo evidence card
On the vehicle page: “Visible in the photos”
A map of which gallery photo shows what: odometer, gear lever or selector, exterior colour, interior, tow bar, sunroof or panoramic roof, navigation map, service book and vehicle keys.
How it works
- The seller has up to 12 saved photos matched by an external AI service — without any other details from the listing. They look at each match and release what should appear publicly.
- On the vehicle page each entry jumps straight to the photo. If the photos change, the card disappears until they are matched again. Only matches appear, never “not visible”.
What it shows
- Which gallery photo shows a feature — as matched automatically and released by the seller. You can look at it yourself with one click.
What it does not show
- That the photo is current or shows this particular car.
- That a part works or is complete.
- That the match is right — it is automatic and can be wrong. You can report a wrong match.
Who sees what: Only which photo shows something is public. Readings such as the mileage are visible only to whoever manages the listing.
What none of the three replaces
- the viewing and the test drive, yourself or by a garage you hire,
- looking at the original papers and comparing the VIN on the car,
- payment at handover, one against the other for the car, keys and papers.
Anyone who suggests a deposit after a consistent proof is using the proof as an argument — that is not what it is for.
For sellers
- Answer the seller's statements before anyone asks — a buyer from another country reads them in their own language.
- Start the live proof yourself: on your vehicle page, with your phone next to the car. For it to appear publicly, the listing needs the full VIN.
- Have the photos matched for the evidence card when the odometer, service book and keys appear on them.